Welcome to Surplus Refund LLC (“Company”, “we”, “us”, or “our”). By accessing or using our website located at www.yoursurplusrefund.com (the “Site”) or by opting into our mobile messaging program, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.
If you do not agree to these Terms, you must not access our Site or register for our services.
1. Mobile Messaging & SMS Program Terms
Surplus Refund LLC offers a mobile messaging program to communicate with users who explicitly opt-in to receive updates, notifications, alerts, and occasional marketing communications.
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User Opt-In: By providing your phone number and submitting an opt-in form on our Site, you give express written consent to receive SMS/MMS text messages and calls from Surplus Refund LLC. Consent to receive automated marketing text messages is not a condition of purchasing any goods or services.
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Message Frequency: Message frequency varies based on user interaction, updates regarding your surplus files, or marketing campaigns.
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Message and Data Rates: Message and data rates may apply for any messages sent to you from us and to us from you. Please contact your wireless provider for details on your text plan.
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How to Opt-Out / Stop: You can cancel the SMS service at any time. Just text STOP to our toll-free number or reply STOP to any message you receive from us. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
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How to Get Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP directly to the toll-free number for more assistance, or you can contact our support team directly through the contact details provided on our website.
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Supported Carriers: Carriers are not liable for delayed or undelivered messages.
2. Privacy Policy & Data Sharing
Your privacy is highly important to us. Our collection and use of your personal data, including mobile phone numbers, are governed by our Privacy Policy.
Crucial Carrier Clause: Mobile information and SMS consent will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
3. Use of the Site
You agree to use the Site only for lawful purposes. You are prohibited from using the Site to transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.
4. Intellectual Property
All content, logos, graphics, and materials available on www.yoursurplusrefund.com are the sole property of Surplus Refund LLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written consent.
5. Limitation of Liability
To the maximum extent permitted by law, Surplus Refund LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, or use of, the Site or our SMS services.
6. Changes to the Terms of Service
We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site or SMS program following any changes constitutes your acceptance of the revised Terms.
7. Contact Information
If you have any questions or concerns about these Terms of Service or our SMS practices, please contact us at:
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Company Name: Surplus Refund LLC
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Website: www.yoursurplusrefund.com/contact-us
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Phone Number: 877-357-4450